FREQUENTLY ASKED QUESTIONS

Returns and Exchanges

If you are not fully satisfied, we will happily accept returns/exchanges within 30 days of order fulfillment. Your item must be in the same condition that you received it, unworn, unused, unwashed, with tags, and in its original packaging. Unfortunately, we cannot accept returns on final sale items or gift cards. Items sent back to us without requesting a return first will not be accepted. Return fee of $6.00 will be deducted from the refund amount. There is no fee for exchanges or store credit. 

Start a return here

Damages and Issues
All of our products and orders are thoroughly inspected before shipping. Please inspect your order and contact us immediately if you received the wrong item or if the item is damaged/defective so we can evaluate the issue and make it right. 

Refunds/Exchanges/Store Credit
Once your return is accepted, you will be refunded to your original payment method within 10 business days. Exchanges will be fulfilled as soon as the return shipment is received by the carrier. Store credit will be issued as soon as the return shipment is received by the carrier. 

How to submit a return request: 

1. Click here.  

2. Enter your order # and zip code, click Start a Return, and follow the prompts.

If you have questions or need additional assistance, please email us at support@dreamypeachco.com.

Care Instructions

Care Instructions:

  • Machine wash cold on gentle cycle.
  • Hang or lay flat to dry (for best results). Tumble dry on low if needed.
  • Unzip to speed drying time.
  • Avoid harsh detergents or chemicals.

Contact Us

If you still have questions, please contact us here or email us anytime! We love to hear from you!

support@dreamypeachco.com

Is the Transition Sleep Sack safe for rolling?

Yes! However, if your baby is rolling independently onto their tummy in the Transition Sleep Sack, then it is probably time to transition into a regular sleep sack.

What should my baby wear underneath the Transition Sleep Sack?

We follow the AAP (American Academy of Pediatrics) guidelines for all of our safe sleep tips. The AAP does not provide specific room temperature guidelines to avoid overheating. They do suggest the following:

  • Consider the ambient temperature when dressing or bundling infants. In general, dress infants appropriately for the environment, with no >1 layer more than an adult would wear to be comfortable in that environment.
  • Evaluate the infant for signs of overheating, such as sweating, flushed skin, or the infant’s chest feeling hot to the touch.
  • Avoid over bundling and covering of the face and head. It is advised not to place hats on infants when indoors except in the first hours of life or in the NICU.

Based on these guidelines, we recommend the following:

  • For normal temp rooms, we suggest wearing short sleeve pajamas made from a light, cool material underneath the Transition Sleep Sack.
  • For cooler rooms, we suggest wearing long sleeve pajamas made from a light, cool material underneath the Transition Sleep Sack.
  • For warmer rooms, we suggest wearing a short sleeve onesie made from a light, cool material underneath the Transition Sleep Sack.

For more on safe sleep, click here.

If you still have questions, please contact us at support@dreamypeachco.com